1. Scope of This Policy

This Privacy Policy applies to all visitors, registered users, tool owners, and renters who access or use the Platform.
This Policy applies only to information collected through ToolRentalsOnline and does not apply to third-party websites, services, or platforms linked from our website.

2. Information We Collect

We may collect the following categories of information:

a. Information You Provide Directly

Name, email address, phone number

Account login credentials

Profile information

Business information (if you register as a business)

Messages exchanged through our internal messaging system

Listing information (tools, descriptions, pricing, availability, photos)

Support requests and communications

b. Transaction and Payment Information

We do not store full payment card numbers.
Payments are processed by third-party payment providers. We may receive limited transaction details such as:

transaction identifiers

payment status

dates and amounts

c. Automatically Collected Information

When you use the Platform, we may automatically collect:

IP address

device type, browser type, and operating system

pages visited, time spent, and interactions

approximate location derived from IP address

d. Cookies and Similar Technologies

We use cookies and similar technologies to operate the Platform, improve performance, and understand usage patterns. You may control cookies through your browser settings.

3. How We Use Your Information

We use personal information to:

create and manage user accounts

enable tool listings, reservations, and communications

process and track transactions

provide customer support

maintain platform security and prevent fraud

improve and develop our services

comply with legal obligations

enforce our Terms of Service and policies

We do not sell your personal information.

4. How Information Is Shared

We may share limited information in the following situations:

a. Between Users

When you make or receive a reservation, certain information (such as name, contact details, and listing information) may be shared between renters and tool owners as necessary to complete the transaction.

b. Service Providers

We may share information with third-party vendors that provide services such as:

payment processing

website hosting

analytics

customer support tools

communication services

These providers are authorized to use your information only to perform services on our behalf.

c. Legal and Safety Purposes

We may disclose information if we believe in good faith that disclosure is necessary to:

comply with law, regulation, legal process, or government request

enforce our agreements and policies

protect the rights, property, or safety of ToolRentalsOnline, users, or others

investigate suspected fraud, misuse, or security incidents

d. Business Transfers

If ToolRentalsOnline is involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

5. Messaging and User Communications

Messages sent through the internal messaging system may be stored and reviewed for:

dispute resolution,

customer support,

fraud prevention, and

policy enforcement.

We do not monitor messages for personal content unless required for legal, safety, or compliance reasons.

6. Data Retention

We retain personal information only as long as reasonably necessary to:

provide our services,

meet legal and regulatory requirements,

resolve disputes, and

enforce our agreements.

We may retain certain information even after account closure where legally required or necessary for legitimate business purposes.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no system can be guaranteed to be 100% secure.
You acknowledge and accept that you use the Platform at your own risk.

8. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

access your personal information

request correction of inaccurate information

request deletion of your information

object to or restrict certain processing

Requests may be subject to legal and operational limitations.

You may update certain account information directly through your account settings.

9. Children’s Privacy

The Platform is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a minor, we will take reasonable steps to delete it.

10. Third-Party Links and Services

The Platform may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of third parties.
Your use of third-party services is governed by their own privacy policies.

11. International Use

If you access the Platform from outside the United States, you understand and agree that your information may be transferred to and processed in the United States and other jurisdictions where data protection laws may differ.

12. Your Responsibility

You are responsible for:

maintaining the confidentiality of your account credentials,

ensuring the accuracy of information you provide, and

controlling the personal information you choose to share with other users through the Platform.

13. No Professional or Legal Advice

Nothing in this Privacy Policy is intended to create any fiduciary, professional, or legal advisory relationship between you and ToolRentalsOnline.

14. Changes to This Privacy Policy

We may update this Privacy Policy at any time.
When we make changes, we will update the effective date at the top of this page.

Your continued use of the Platform after any changes constitutes acceptance of the revised Privacy Policy.

15. Contact

If you have questions about this Privacy Policy or your personal information, you may contact us through the support contact listed on ToolRentalsOnline.com.

Important Notice

ToolRentalsOnline operates as a technology platform only.
We do not control the content users share, the conduct of users, or how users handle personal information outside of the Platform.
Each user is solely responsible for complying with applicable privacy and data protection laws in their own activities.